Important Information
Working Together Respectfully
Cancellations & Rescheduling
The need for cancellations and rescheduling happens. However, such changes can not only be disruptive to other Clients and your therapists schedule, but also to your own journey and progress too.
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Cancellations:
Unless otherwise stated at the time of booking, cancellations made with less than 48 hours notice before the scheduled commencement time, will receive no refund.
Relating to all services except Yoga - for cancellations made with more than 48 hours notice before the schedule commencement time, 50% of the fee paid will be refunded.
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Rescheduling:
Wherever possible we aim to maintain scheduled appointments and ask Clients to request to reschedule only in the instances of unavoidable circumstances or emergencies.
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If you are unable to keep the appointment please call or send a SMS as soon as you can to 0466 430 248. Please ensure to include your full name, the appointment date and what service the session was for. We will do our best to reschedule according to our mutual convenience.
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Rescheduling of booked Yoga classes can be completed online up until 48 hours prior to the scheduled class commencement time.
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Break of Service:
Where there is cause for concern relating to the safety and wellbeing of Claire at The Amber Alchemy, other Clients or people, the premises, property and/or things, we reserve to right to terminate the session, break any service agreement and end all future commitments, without obligation of explanation. Any sessions paid in advance would be refunded and all further interactions ceased.
Coaching & Counselling
The provision of Coaching and Counselling by Claire at The Amber Alchemy is offered with intention to best support the Client's (your), emotional, mental, physical and spiritual wellbeing. All practices, including traditional and non-traditional, are offered to help facilitate better therapy outcomes and a better process for Clients.
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Please be aware that Coaching and Counselling does not constitute or substitute for professional legal, psychological, financial, medical or business advice. Always check with a qualified doctor or other health care professional or specialist if you have any concerns about your treatment or outcomes.
Please note that talking therapies are not intended to replace allopathic and conventional medical treatment and care. Nor are they intended to replace formal diagnosis and treatment by a qualified medical practitioner or health care professional. Talking therapies may give information or guidance that could bring about positive change and such information or guidance is given for the Client to consider. Although your therapist Claire will be supportive and as helpful as possible in all decision making and change processes, any resulting choices and changes made by the Client remain the personal and legal responsibility of the Client.
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I, Claire at The Amber Alchemy, assume no legal liability for any damages, losses, injury or other consequences subsequent to, or based upon a result of, my services.
Spiritual, Sound & Energy Work
The provision of spiritual, sound and energetic services by Claire at The Amber Alchemy including (but not limited to) Mediumship, Psychic and Oracle Card Readings, Sound Therapy, Reiki and Chakra Healing work are offered from an esoteric foundation.
All messages, guidance, treatments and insights are subject to the Client's (your) own interpretation, and all is subject to change. Information or guidance provided does not constitute or substitute for professional, legal, psychological, financial, medical, or business advice.
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There will be no forced action or any loss of control over a Client's free-will as a result of receiving spiritual or energetic work and as such common sense with a practical mind and clear judgement should be applied for any thoughts and actions moving forward. Any decisions made, or actions taken by the Client as a result of such work are the sole responsibility of the Client and will never be forced upon you.
I, Claire at The Amber Alchemy, assume no legal liability for any damages, losses, injury or other consequences subsequent to, or based upon a result of, my services.
Yoga & Physical Activites
The onus is upon the Client (you) to consult with your physician or other health care professional before starting this, or any other fitness program, to determine if it is right for your needs and abilities.
This is particularly important if the Client has (or within their family have) a history of high blood pressure or heart disease, or has ever experienced chest pain when exercising or have experienced chest pain in the past month when not engaged in physical activity. This is also especially important if you are pregnant, smoke, have high cholesterol, are obese, or have a bone or joint problem that could be made worse by a change in physical activity.
It is the Client's responsibility to ensure they are only attending classes if they have appropriate clearance to do so.
It is also the Client's responsibility to ensure Claire is aware of any injuries or physical limitations well before commencing any class.
If the Client experiences faintness, dizziness, pain or shortness of breath at any time while exercising they must stop immediately and seek medical help as soon as possible.
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I, Claire at The Amber Alchemy, assume no legal liability for any damages, losses, injury or other consequences subsequent to, or based upon a result of, my services.
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